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Aragon, Carlos
Title: Senior Director Applications, Product Marketing
Company: Vonage
Badgley, Andrea
Title: Program Manager of Scaled Support
Company: Automattic
Brand, Nicole
Title: Sr. Manager of Customer Service
Company: WebMD Health Services
Brown, Nate
Title: Co-Founder
Company: CX Accelerator
Bruno, Rae Ann
Title: President
Company: Business Solutions Training, Inc.
Calabrese, Chrissy
Title: Director of Product Marketing, CCaaS
Company: 8x8
Campbell, Steve
Company: Team Rebus
Cleveland, Brad
Title: Senior Advisor & Co-Founder
Company: ICMI
Coley, Juanita
Title: CEO
Company: Solid Rock Consulting
DeMent, Terri
Title: Director of Consumer Services
Company: Nestle Purina PetCare
Fischer, Adrienne
Title: AVP-Director of Contact Center
Company: STCU
Forman, Brett
Title: Head of NICE Enlighten AI
Company: NICE
Fowler, Wendy
Title: Call Center Consultant
Company: Quality Service Solutions, LLC
Furniss, Bob
Title: Consultant/Evangelist
Company: .
Garteski Bergler, Courtnie
Title: Director
Company: Mayo Clinic
Gauthier-Jenkin, Beth
Title: Vice President Customer Experience and Human Resources
Company: Gopher Sport
Gibart, Sarah
Title: Senior Effortless Experience Manager
Goodman, John
Title: Vice Chairman
Company: Customer Care Measurement & Consulting
Gregware, Cheryl
Title: AVP Customer Service Manager
Company: ChoiceOne Bank
Grimes, Laura
Company: Harrington Consulting Group, Inc.
Hardy-Bowen, Vanessa
Title: Director of Guest Care & Contact Centers
Company: Spirit Airlines
Hauenstein, Amanda
Title: Continuous Improvement Manager
Haynes, Tonya
Company: Phoenix Business Group
Heibel, Christa
Title: CEO/Founder
Company: CH Consulting Group
Heiss, Dr. Rebecca
Title: Author and Speaker
Company: Rebecca Heiss
