ICMI’s Contact Center Expo: A Digital Edition provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this one-day conference is sure to educate and inspire you.
Unlike most virtual events, we invest in delivering an interactive, community-focused experience that’s rooted in practical and actional information and customized networking.
Click on session titles for full session descriptions. All times noted are in EST.
Erin Murdock, Assistant Director within Enrollment Management at NAU, brings a wealth of experience and dedication to her role. With years of involvement in higher education, she has demonstrated a strong commitment to supporting the university while driving forward key initiatives aligned with Northern Arizona University.