Chrissy Calabrese (Director of Product Marketing, CCaaS, 8x8)
Tim Wittbrod (Director, Contact Center Specialist, 8x8)
Location: Expo Hall - Theater
Date: Wednesday, October 23
Time: 1:40 pm - 2:00 pm
Pass Type: Expo Hall Only Pass, Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass - Get your pass now!
Session Type: Sponsored Session
Vault Recording: TBD
Are your contact center agents bogged down with mundane appointment management tasks? When agents are spending time on these fairly simple, yet tedious tasks, they start to feel disengaged, leading to productivity issues. This ultimately impacts customer experience. Join us for this interactive presentation about how 8x8 Intelligent Customer Assistant can automate appointment management tasks and ultimately keep your agents engaged and creating exceptional experiences for your customers.