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Schedule 2024

Your search for "artificial intelligence" returned the below results for sessions and speakers.

Pre-04: artificial intelligence in the Contact Center

Speaker: Josh Streets  (Scoreboard Group Consulting)

Location: Timor Sea 2

Pass Type: Training + Standard Conference Pass, Training Only Pass

Session Type: Training

Pre-04: artificial intelligence in the Contact Center

Speaker: Josh Streets  (Scoreboard Group Consulting)

Location: Timor Sea 2

Pass Type: Training + Standard Conference Pass, Training Only Pass

Session Type: Training

KEYNOTE: CX AI Realized: From Hype to High-Impact Results

Speaker: Brett Forman  (NICE)

Location: Oceana Ballroom 1-6

Pass Type: Expo Hall Only Pass, Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass

Session Type: Keynote

Lunch and Learn: Experience the Future with NICE: AI Solutions that Elevate Your Contact Center and Empower Your Team

Speaker: Maor Revah  (NICE)

Location: Timor Sea 1

Pass Type: Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass

Session Type: Lunch and Learn

Session 305: AI Promise vs. Reality of Contact Centers

Speaker: Christa Heibel  (CH Consulting Group)

Location: Coral Sea 2

Pass Type: Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass

Track: Maximize Productivity and Operations

Session Type: Session

Session 406: Leveraging AI for Revenue Growth and Cultural Enhancement: Three Keys

Speaker: Juanita Coley  (Solid Rock Consulting)

Location: Coral Sea 2

Pass Type: Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass

Track: Revolutionize the Experience

Session Type: Session

Revah, Maor

Title: Director, Solution Sales

Company: NICE

With over a decade of industry experience and specialist expertise in Digital, Machine Learning, and Artificial Intelligence domains, Maor is passionate about helping enterprises to achieve successful digital transformations, workforce optimization and customer experience improvement.  Maor has led large scale software sales interventions, implementations and customizations for some of the world’s biggest contact center and back office operations and also served as a consultant and trusted advisor to several tier 1 advisory firms in USA and Europe.  Today, he is proud to be a part of a true AI revolution combining our digital technology’s and GenAI towards a brighter future for the enterprises across the globe.