Tyris Thomas is a forward thinking and transformative Customer Experience Leader with over 10 years of experience at Showdown Displays, where he has consistently elevated customer satisfaction. Tyris excels in guiding high-performing teams, introducing innovative solutions, and developing comprehensive customer experience strategies that foster a customer-centric culture. An award-winning leader, Tyris has been recognized for spearheading multiple company customer service awards, including being named Best of the Best: Managers in Customer Contact by Customer Contact Week and receiving the Rising Star Award from ContactCenterWorld.com. Committed to shaping exceptional customer journeys, Tyris is dedicated to achieving unparalleled customer satisfaction and loyalty by implementing innovative service strategies and fostering a culture of continuous improvement.