I am a humanist, futurist, and storyteller. I obsessively focus on sharing the Truth about two topics - Customer Service Experience & Living Blissfully.
My life's work so far has been advising companies and governmental agencies on how to deploy technology to connect emotionally with employees and customers. I am usually asked to keynote or advise select C-Suite executives in private.
My work has been featured on NPR, FoxBusiness, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership.
I have helped organizations like Fastly, Wendy's, Teleflora, Coca-Cola, state of Oklahoma and DirecTV.