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Justin RobbinsChief EvangelistCX Effect

Justin Robbins is a customer experience researcher, educator, & advisor. His first experience in the call center was as a 12-year-old selling newspaper subscriptions and since then he’s led contact center operations, global training and consulting teams, and technology marketing groups. Today, Justin serves as Chief Evangelist at CX Effect, where his focus is resourcing business leaders with the tools, ideas, and resources they need to be masters of customer experience.