Digital | May 17 - 18
Orlando | October 16 - 19
ICMI's Contact Center Expo: A Digital Experience provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community. Click on session titles for full session descriptions. All times noted are in EST.
I'm an analyst, consultant, & keynote speaker who helps #ContactCenter & #CustomerExperience leaders feel greater confidence in leading their teams to success.