Live | October 16 - 19
Orlando | FL
ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
Check back frequently, information added daily!
Click on session titles for full session descriptions. All times noted are in EST.
Anna Negri is originally from Italy and Switzerland and is currently living between a small village in South Tyrol, Italy and Innsbruck, Austria. Anna has a bachelor degree in Sport and Event Management and a master degree in Marketing. The outdoors and winter sports are her passions since she was a little kid and is a certified snowboard teacher. In her free time, she is the General Secretary of the World Snowboard Federation.