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Schedule

ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.

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Anna Negriglobal burton guide strategistBurton Snowboards

Anna Negri is originally from Italy and Switzerland and is currently living between a small village in South Tyrol, Italy and Innsbruck, Austria. Anna has a bachelor degree in Sport and Event Management and a master degree in Marketing. The outdoors and winter sports are her passions since she was a little kid and is a certified snowboard teacher. In her free time, she is the General Secretary of the World Snowboard Federation.

Presenting: