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Scott Murphy, Director of Benefits Services, TML Health
Scott brings over 28 years experience in Contact Center customer service leadership in both private and public sector organizations. Scott has helped transform how organizations view service and the customer experience by focusing on the things that matter to customers. Scott has shared these experiences by speaking at many contact center industry conferences, including ICMI, Interactions, and Austin Contact Center Alliance Symposium and has written for Contact Center Pipeline Magazine.
Scott holds a BBA from St. Edward’s University.