ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
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Chris Mounce is an award winning Quality and Coaching Specialist who is
passionate about sharing his expertise with the world. With a deep love of all things QA and
coaching, Chris has dedicated his career to helping businesses, teams and individuals reach
their full potential. Chris brings a wealth of knowledge and experience to the stage. His
focus on digital training, technology and coaching sets him apart as a thought leader in the
industry and his insight are invaluable for audiences of all backgrounds.