ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
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Gina Montague has over 25 years of leadership experience and is proud to have a career in the service industry. Gina is passionate about staff development, process improvement, and creating positive experiences for both employees & customers. Gina has had the honor of leading the multi-award-winning support team at Infinite Campus, a software company transforming K12 education. Gina is a presenter at national conferences and other industry events, sharing her lessons learned on a variety of topics related to culture, leadership, team building, and employee engagement.