Live | October 16 - 19
Orlando | FL
ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
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Click on session titles for full session descriptions. All times noted are in EST.
Stephen Minto is the experienced leader of an award-winning customer support team at OneCause. Adept at spearheading customer-centric initiatives, optimizing support processes, and nurturing high-performing teams, Stephen is known for strategic vision, operational finesse, and a relentless commitment to elevating customer satisfaction.