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Joy MinnichManager SCO CentralAmica Mutual Insurance

Joy has 23 years of business experience working in the financial sector. Her career started in investments and finance before moving into insurance when she joined Amica in 2004. Joy spent her first two years working as a claims adjuster in Hartford, CT before moving into supervisory roles working in both Spokane, WA at our contact center and Dallas, TX in our claims branch. In 2012, Joy was promoted to manager of the First Notice of Loss team at our contact center in Carmel, IN where she currently resides. Joy is a graduate of Eastern Washington University in Cheney, WA with a degree in Business Management and Human Resource Management. She also holds the Chartered Property Casualty Underwriter designation. Joy is married with three children. Outside of work, she enjoys traveling, cooking, boating and biking.