Live | October 16 - 19
Orlando | FL
ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
Check back frequently, information added daily!
Click on session titles for full session descriptions. All times noted are in EST.
As Time Doctor’s Chief Innovation Officer, Liam leads product development
by: talking directly to customers; using empathy and experimentation to
drive product innovation; and staying abreast of the technologies, talent
trends and data insights that are proven to fuel the performance and growth
of enterprises. He also fosters the application of asynchronous practices
and systems across Time Doctor’s own global, distributed team and takes
his own advice: traveling 3-6 months out of the year while working remotely.
Learn More About Liam Here