Digital | May 17 - 18
Orlando | October 16 - 19
ICMI's Contact Center Expo: A Digital Experience provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community. Click on session titles for full session descriptions. All times noted are in EST.
Matthew Luhn is a film director, writer, and story branding consultant with over 30 years' experience creating stories and characters at Pixar Animation Studios, Netflix and beyond. Alongside his story work in Hollywood, Matthew also trains CEOs, marketing teams, directors and other professionals how to craft and tell stories for Fortune 500 companies, Academy Award winning movies and corporate brands. Matthew speaks to diverse audiences around the world within a variety of industries. His clients include Google, Adidas, Salesforce, AbbVie, and many more. Matthew’s story credits include Toy Story, Toy Story 2, Toy Story 3, Monsters Inc., Monsters University, Finding Nemo, UP, Cars, Ratatouille and other films and TV shows currently in development.