Amber Krueger is the Vice President of Shareholder Services at Ultimus Fund Solutions, where she has been instrumental in driving quality improvement and employee engagement in the contact center since 2020. Before joining Ultimus, Amber spent 13 years at US Bancorp Fund Services, honing her skills as a contact center professional. She holds a bachelor’s degree in English and Theatre from the University of Wisconsin-Milwaukee, and an MBA in Finance from Lakeland University. Amber is passionate about operations management and enjoys working "on the business," relentlessly seeking ways to enhance quality and service through increased engagement.