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ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.

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Kyle JohnsonCEOLighthouse Central Florida

Kyle Johnson is the President and CEO of Lighthouse Central Florida (LCF) and its subsidiary
social enterprise nonprofit company, Lighthouse Works (LW). Charting a course of living,
learning and earning with vision loss, the Lighthouse companies empower and employ 500+
Floridians and residents spanning every continental time zone, roughly half of whom
are competitively employed men and women who are blind or visually impaired. Kyle heads the
executive leadership team for both organizations and is the chief spokesperson representing LCF
and LW at local, state and national levels.
Kyle is a registered instructor and recurring panel participant at Edyth Bush Institute for
Philanthropy & Nonprofit Leadership at Rollins College, where he also earned his Bachelor of
Arts in English in 2007. He also holds a Crummer Certification in Business Management for
Nonprofit (CBM-NP) and a Certificate in Fundraising and Development from Rollins College’s
Crummer Graduate School of Business. Kyle is a former President of the statewide association of
Florida Agencies Serving the Blind (FL ASB), a current member of the National Industries for the
Blind (NIB) board of directors, the National Association for the Employment of People who are
Blind (NAEPB) and serves on the advisory board for the Department of Social Entrepreneurship
at Rollins College. He is also a past President of the Central Florida Chapter of the Association of
Fundraising Professionals (AFP). Kyle is a community advocate, storyteller, public speaker and
public speaking trainer, appearing on numerous radio and podcast programs, Pecha Kucha
Orlando v22, and TedX Salon Orlando’s, Using Business as a Force for Good.
Outside of his work at Lighthouse, Kyle can be found enjoying local live music, playing guitar or
percussion in a family jam session, exercising or enjoying time with his wife and three children.