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Live | October 16 - 19
Orlando | FL

Schedule

ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.

Check back frequently, information added daily!

Click on session titles for full session descriptions. All times noted are in EST.

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Andrew Huang, Product Marketing Manager, Bright Pattern

Jonathan Kitts is a Senior Solutions Engineer with Bright Pattern. Jonathan has years of
experience learning about customer’s CX needs and transforming these needs into effective
solutions.

Presenting: