Steve Campbell is a seasoned contact center consultant with over 28 years of expertise. His extensive knowledge of best practices, industry standards and contact center technology has made him a trusted partner for companies across the globe. His distinguished career is defined by his ability to swiftly pinpoint and address challenges in the contact center, while his pragmatic approach has earned the trust of clients, thus resulting in hundreds of successful engagements. With a track record of delivering tangible results, Steve Campbell is your go-to consultant for navigating the complexities of the contact center industry and driving operational improvements.
Steve earned his undergraduate degree in aerospace engineering from Virginia Tech and is a certified practitioner of Six Sigma. Steve maintains active memberships in several professional groups including the International Society for Performance Improvement and Worldwide Contact Center Operations. Steve is an accomplished marathon and ultramarathon runner and resides in Richmond, VA with his wife and daughter.