Sarah Caminiti is a Retention Strategist and Leadership Consultant specializing in helping contact center leaders turn agent retention into a scalable, competitive advantage. With extensive experience in customer experience strategy, leadership alignment, and workforce retention, Sarah has worked with companies ranging from high-growth startups to global enterprises, guiding leaders through high-stakes operational challenges. She is the Manager of Customer Support at Tailscale, a mentor to CX leaders, and the host of The Career Strategist podcast. Sarah’s expertise is rooted in real-world leadership insights, helping executives drive engagement, reduce attrition, and build high-performance teams. As a sought-after speaker, Sarah delivers actionable frameworks and leadership strategies that equip contact center leaders to navigate today’s biggest challenges.