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ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.

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Natalia AbadProduct Marketing ManagerGenesys

Natalia Abad Product Marketing Management Manager at Genesys. Over the last 4 years, her focus has
been on product communications, for Workforce Engagement Management. Originally, Industrial
Designer - Master in Design Management with 12 years of experience in digital projects, has experience
in marketing strategy, market analysis, design processes, and project and client management.