ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Schedule 2024

Solution Spotlight: Practical Conversational AI Across Communications Channels

Carlos Aragon  (Senior Director Applications, Product Marketing, Vonage)

Location: Expo Hall - Theater

Date: Wednesday, October 23

Time: 3:10 pm - 3:30 pm

Pass Type: Expo Hall Only Pass, Standard + Workshop + Site Tour, Standard Conference Pass, Training + Standard Conference Pass - Get your pass now!

Session Type: Sponsored Session

Vault Recording: TBD

Acquire and retain customers at scale by automating real-time engagement with AI. Deliver intelligent and practical customer experiences across social, messaging, voice and video channels with accelerated time-to-value. See how a comprehensive AI solution stack featuring an NLU engine and smart generative AI integration built into a no-code conversation flow builder, integrated with your customer data, can automate your customer engagement, with easy linkage to contact center live agents for the best customer experience. Come see self-service redefined, and deliver a higher level of customer satisfaction and loyalty.