Universal Orlando Resort and Universal Studios Hollywood are the award-winning parks within the Universal Destinations and Experiences portfolio in the United States where guests can create epic memories with their friends and family. At Universal Orlando Resort, pop culture’s most compelling stories come to life in some of the world’s most exciting and innovative experiences across three theme parks – Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay – eight incredibly-themed hotels and more. Universal Orlando Resort is ramping up for an exciting expansion in 2025 in which they will be adding Universal Epic Universe and 3 additional resort hotels to their family.
Premier Pass holders who have pre-registered for a site tour should check in at 8:15 am in the convention center shuttle bus area. Once the pass holder has checked in. All pass holders must be seated on their assigned bus by 8:30am. An ID is required to check-in and they must have their show badge prior to check-in.
Wait lists are available for Premier Pass holders who didn't register ahead of time. Please visit Registration Area to be added to the wait list. Placement on a tour is not guaranteed for those not pre-registered. At 8:30am all available bus seats will be given to waitlist attendees. Waitlist attendees must be present and able to take the available seats at 8:30am. The buses will depart at 8:40am sharp.
Note regarding the Universal Destinations & Experiences Contact Center Site Tour
The Site Tour Hosts require all attendees to present a photo ID upon arrival. Please make sure to carry your Photo ID with you. This precaution allows them to ensure everyone is accounted for and keeps the flow of the tour efficient.
