Agentic AI is the buzzword of the year — but what does it actually take to operationalize it inside a global retail contact center? Join this Lunch n Learn to hear how Fabletics is pulling back the curtain on how they’ve deployed autonomous AI Agents across channels to orchestrate complex interactions, integrate seamlessly with backend systems, and maintain a consistent brand voice at scale. Go beyond the theory to explore design considerations, governance frameworks, and measurable outcomes that prove AI Agents can do more than deflect calls — they can transform how retail CX operates. Attendees will gain practical insight into scaling Agentic AI responsibly, avoiding common pitfalls, and unlocking new levels of efficiency and customer loyalty.