ICMI’s Contact Center Expo: A Digital Edition provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this one-day conference is sure to educate and inspire you.
Unlike most virtual events, we invest in delivering an interactive, community-focused experience that’s rooted in practical and actional information and customized networking.
Click on session titles for full session descriptions. All times noted are in EST.
Speaker:
Ryan Campbell (Speaker, Ryan Campbell)
Date: Wednesday, May 15
Time: 11:15 am - 12:00 pm
Session Type: Keynote
Vault Recording: TBD
- Develop a new understanding of adversity and the role of resilience
- Discover the hidden power of our hobbies, interests, and simple pleasures
- Unlock the tools to improve mental health, fuel performance, and improve culture
- Identify and share your own personal Pink Cadillacs