The ICMI's Global Contact Center Awards Ceremony offers a chance to come together to celebrate greatness in the contact center industry. The awards recognize frontline workers, managers, and teams who deliver excellent customer and employee experience in a fast-paced and dynamic work environment. After acknowledging the award winners, more fun will follow with a Tiki Party and a vibrant celebration of island life, complete with colorful leis, exotic drinks, and beachy beats. Whether you're lounging under bamboo umbrellas or dancing under the stars, this Tiki Party promises to be a night of delicious food, creative cocktails, and sweet island rhythm.