Live | October 16 - 19
Orlando | FL
ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
Check back frequently, information added daily!
Click on session titles for full session descriptions. All times noted are in EST.
Location: Pacifica Ballroom
Date: Tuesday, October 17
Time: 5:00 pm - 7:30 pm
Pass Type: Training + Standard Conference Pass, Premium Pass, Standard Conference Pass, Expo Hall Only Pass - Get your pass now!
Session Type: Event Experience
Vault Recording: TBD
The Welcome Reception is a chance to enjoy libations, nosh on appetizers, and mingle with your industry peers in a comfortable and relaxed environment. We'll join together and raise a glass to all we've learned in the past year and toast to what's ahead!