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Solving customer problems using AI and automation

Ben Rigby  (SVP, Global Head of Product & Engineering, AI, Automation and Workforce, Talkdesk)

Jay Gupta  (Director, Product Marketing AI & Automation )

Location: Session Page in Platform

Date: Wednesday, October 6

Time: 3:00pm - 3:45pm

Pass Type: Digital Standard Pass - Get your pass now!

Track: Solutions Spotlight

Session Type: Solutions Spotlight

Vault Recording: TBD

Talkdesk

Contact centers are increasingly investing in AI and automation to help scale the digital customer experience and to empower their agents to deliver better CSAT. The great news is that the technology is ready to automate 80% of your interactions to provide that fast and frictionless experience your customers are asking for. Join this session and learn how AI can solve real problems and get real value.