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Todd Gladden (Business Associate, ICMI)
Location: Session Page in Platform
Date: Thursday, October 7
Time: 4:00 pm - 4:45 pm
Pass Type: Digital Standard Pass - Get your pass now!
Track: Maximize Productivity and Operations
Session Type: Session
Vault Recording: TBD
My Center’s too small, my Center’s too large, I don’t have WFM staff to do this. We all have our challenges in managing our center’s daily activities. But it comes down to a “pay me now, or pay me later” scenario. In this spirited session, we’ll look at the benefits and value of building a Real Time Management (RTM) Playbook and discuss the details of the four components of an effective plan. Come join us and start your own RTM Playbook journey.