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Pre-Show BONUS: The Agent Experience of the Future
Dianne Durkin (President & CEO, Loyalty Factor)
Location: Zoom Link
Date: Thursday, September 30
Time: 1:00pm - 3:00pm
Pass Type: Digital Standard Pass - Get your pass now!
Track: Boost Your Culture
Session Type: Session
Vault Recording: TBD
Post pandemic we will see permanent shift in some organizations to a remote and flexible workforce. This poses new challenges for managers: leading a team spread across remote and in person work. Join us as we discuss:
- What to consider when hiring remote workers
- How to integrate remote workers into the team
- How to integrate new remote workers into the company culture
- How to show remote and in person employees you care
- Engaging both remote and in person employees
- Showing appreciation to all