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Pre-Show BONUS: The Agent Experience of the Future

Dianne Durkin  (President & CEO, Loyalty Factor)

Location: Zoom Link

Date: Thursday, September 30

Time: 1:00pm - 3:00pm

Pass Type: Digital Standard Pass - Get your pass now!

Track: Boost Your Culture

Session Type: Session

Vault Recording: TBD

Post pandemic we will see permanent shift in some organizations to a remote and flexible workforce. This poses new challenges for managers: leading a team spread across remote and in person work. Join us as we discuss:

  • What to consider when hiring remote workers
  • How to integrate remote workers into the team
  • How to integrate new remote workers into the company culture
  • How to show remote and in person employees you care
  • Engaging both remote and in person employees
  • Showing appreciation to all