ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
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Click on session titles for full session descriptions. All times noted are in EST.
Laura Grimes (ICMI Business Associate and CEO/President, Harrington Consulting)
Location: Hibiscus 1
Date: Tuesday, October 17
Time: 8:00 am - 3:45 pm
Pass Type: Training + Standard Conference Pass, Training Only Pass - Get your pass now!
Track: Elevate Your Strategy and Leadership
Session Type: Training
Vault Recording: TBD