ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.
Check back frequently, information added daily!
Click on session titles for full session descriptions. All times noted are in EST.
Laura Grimes (ICMI Business Associate and CEO/President, Harrington Consulting)
Location: Hibiscus 1
Date: Monday, October 16
Time: 8:00 am - 5:00 pm
Pass Type: Training + Standard Conference Pass, Training Only Pass - Get your pass now!
Track: Elevate Your Strategy and Leadership
Session Type: Training
Vault Recording: TBD