Lighthouse Works is passionate about equality in the contact center. Hear how the Florida nonprofit is transforming work for the visually impaired and blind in executing its bold vision of inclusivity. CEO Kyle Johnson will describe the unique culture, how Lighthouse Works offers opportunities to talented people in the community who previously struggled to find work — and how it has become one of the fastest-growing companies in its industry.

Discover how Lighthouse Works puts the employee experience first with technologies like a screen reader and adaptive interface, and learn how the company is using the Genesys Cloud CX™ platform to deliver experiences that delight its customers and empower its workers.