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CXone Web and Mobile Engagement

Mike Harwell  (Sr. Director of Product Management, NICE CXone)

Location: Session Page in Platform

Date: Wednesday, October 6

Time: 3:00pm - 3:45pm

Track: Solutions Spotlight

Session Type: Solutions Spotlight

Vault Recording: TBD

NICE CXone

Over the last 12 months, organizations of all sizes have accelerated initiatives to deliver meaningful differentiation through web and mobile customer engagement. Leaders across all markets are evaluating technology investments intended to help them manage their brand in an intelligent, efficient and automated way, unfortunately this often leads to a large number of point solutions to provide knowledge, self and assisted service, over all the channels required. As a result, organizations are turning toward a single suite of solutions that provide the experiences customers want, across all channels, and achieve these game-changing results the business requires. Join NICE CXone’s Mike Harwell for a demonstration of how the CXone platform enables brands to deliver exceptional web and mobile experiences that keep customer’s moving along successful journeys.