Don't be late and miss your spot for the kickoff of the Luau party immediately following the Awards Ceremony. ICMI’s Contact Center Awards Ceremony offers a chance to come together to celebrate greatness in the contact center industry. The awards recognize frontline workers, managers, and teams who deliver excellent customer and employee experience in a fast-paced and dynamic work environment. After acknowledging the award winners, more fun will follow with live performers, a signature drink, and DJ-led dancing. This is your chance to mix and mingle while engaging in memorable conversations with your fellow contact center professionals.

Co-Hosted by:
Zoom
Category Sponsors:
Bright Pattern and Regal


Don’t forget to bring your badges.