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ICMI's Contact Center Expo provides inspirational sessions that matter to you, with high-quality keynotes, 1-on-1 time with exhibitors, and multiple ways to connect with the contact center community.

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Awards Ceremony and Conference Party!

Location: Wantilan Luau Pavilion

Date: Wednesday, October 18

Time: 6:30 pm - 9:30 pm

Pass Type: Training + Standard Conference Pass, Premium Pass, Standard Conference Pass - Get your pass now!

Session Type: Event Experience

Vault Recording: TBD


Don't be late and miss your spot for the kickoff of the Luau party immediately following the Awards Ceremony. ICMI’s Contact Center Awards Ceremony offers a chance to come together to celebrate greatness in the contact center industry. The awards recognize frontline workers, managers, and teams who deliver excellent customer and employee experience in a fast-paced and dynamic work environment. After acknowledging the award winners, more fun will follow with live performers, a signature drink, and DJ-led dancing. This is your chance to mix and mingle while engaging in memorable conversations with your fellow contact center professionals.

Co-Hosted by:
Category Sponsors:
Bright Pattern and Regal

Don’t forget to bring your badges.